❓ Frequently Asked Questions
Find answers to common questions about our products, services, and policies
💳 Payment and Purchasing
What payment methods do you accept?
We accept multiple payment methods including Visa, MasterCard andPayPal, Crypto: USDT, USDCfor secure and convenient transactions
How do I purchase a product?
Browse our product categories, select the tool or template you need, and proceed to checkout using your preferred payment method. After successful payment, you’ll receive access to download or use your purchased product.
Technical Support
Are the Excel templates compatible with all versions of Excel?
Our Excel templates are designed to work with modern versions of Microsoft Excel. For specific compatibility questions, please contact our support team at hangchat.xyz@gmail.com.
Do I need technical knowledge to use your products?
Most of our Excel templates are user-friendly and designed for professionals in their respective fields.
Can I get updates for purchased products?
Product updates and version information vary by product type. Contact our support team for specific update policies regarding your purchased items. Account and Access
Do I need to create an account?
Account requirements depend on the specific product or service. Some web applications require user login for tracking and management purposes, while downloadable products may not require account creation.
How do I access my purchased products?
After completing your purchase, you’ll receive instructions via email on how to download or access your products. Keep your purchase confirmation for future reference. Visit Site
Is my data secure?
We provide secure platforms for all our services, including encrypted login systems and protected file management for web applications. Your payment information is processed through secure payment gateways including Visa, MasterCard, PayPal, USDT, and USDC.
💬 Still Have Questions?
Our support team is here to help! Contact us for personalized assistance.